Trendify Refund Policy

Last updated: October 2025

Thank you for shopping with Trendify! We truly appreciate your trust in us. Our goal is to make sure you enjoy a smooth and satisfying shopping experience. Please review our refund and return policy below.

🔄 Returns

• We accept returns within 7 days of receiving your order.
• Items must be unused, unwashed, and in their original packaging with all tags attached.
• To start a return, please email us at infotrendify11@gmail.com with your order number and reason for return.
• Returns without prior confirmation will not be accepted.

💸 Refunds

• Once your return is received and inspected, we will notify you via email.
• If approved, your refund will be processed to your original payment method within 5–10 business days.
• Refund amounts will exclude original shipping costs (if any).

🚫 Non-Returnable Items

The following items cannot be returned or refunded:

• Digital or downloadable products
• Personal or hygiene-related items (e.g., earrings, beauty tools)
• Custom or personalized orders
• Clearance or sale items

🔁 Exchanges

We replace items only if they are defective, damaged, or incorrect.
If you need to exchange an item, email us at infotrendify11@gmail.com within 3 days of delivery with photo proof.

🚚 Return Shipping

• Customers are responsible for return shipping costs, except for defective or wrong items.
• Shipping charges are non-refundable.

❓ Need Help?

We’re happy to help!
📧 Email: infotrendify11@gmail.com
Our customer support team responds within 24–48 hours on working days.